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Your Privacy Matters

Privacy Policy

Your privacy is important to us. Learn how we protect and handle your data on ICON, Africas most trusted streaming platform.

Last updated: January 15, 2025

Overview

Our commitment to your privacy

At ICON, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our streaming platform.

As Africas premier streaming platform, we understand the importance of cultural sensitivity and data protection. We comply with international privacy standards including GDPR, CCPA, and local African data protection regulations.

Important Notice

By using ICON, you agree to the collection and use of information in accordance with this policy. We encourage you to read this policy carefully.

Data We Collect

Information we gather to serve you better

Personal Information

Account information (name, email, password)
Profile preferences and settings
Payment and billing information
Communication preferences
Device and location information
Customer support interactions

Usage Data

Viewing history and watch time
Search queries and interactions
Device information and IP address
Performance and error logs
Content preferences and ratings
Social sharing activities

How We Use Your Data

Making your experience better and safer

We use your information to provide, maintain, and improve our services in the following ways:

🎯

Personalize content recommendations

Show you movies and series you'll love

💳

Process payments and subscriptions

Handle billing and account management

📧

Send important service updates

Keep you informed about platform changes

Improve platform performance

Optimize streaming quality and speed

🛡️

Prevent fraud and abuse

Protect your account and our platform

⚖️

Comply with legal obligations

Meet regulatory and legal requirements

Data Sharing

When and with whom we share your information

Our Promise

We do not sell your personal information to third parties. We only share your data in limited, specific circumstances that benefit you or are required by law.

🔧

Service Providers

Trusted third-party services that help us operate our platform (payment processors, cloud storage, analytics).

⚖️

Legal Requirements

When required by law, court order, or to protect our rights and the safety of our users.

🏢

Business Transfers

In the event of a merger, acquisition, or sale of assets, with proper notice to users.

Security Measures

How we protect your information

We implement industry-standard security measures to protect your data:

🔐

SSL/TLS Encryption

All data transmitted is encrypted

🏢

Secure Data Centers

Enterprise-grade hosting facilities

🔍

Regular Security Audits

Continuous monitoring and testing

🚫

Access Controls

Strict employee access limitations

🎭

Data Anonymization

Personal data is anonymized when possible

🚨

Incident Response Plan

Rapid response to security threats

Your Rights

Control over your personal data

You have the following rights regarding your personal data:

👁️

Access

Request a copy of your personal data

✏️

Correction

Update or correct inaccurate information

🗑️

Deletion

Request deletion of your personal data

📦

Portability

Export your data in a machine-readable format

Contact Us

Get help with your privacy questions

If you have questions about this Privacy Policy or your data, were here to help:

📧

Email Support

privacy@ICON.com

Privacy-related questions

🛡️

Data Protection Officer

dpo@ICON.com

Data protection concerns

📞

Phone Support

+1 (555) 123-4567

24/7 assistance available

💬

Live Chat

Available on our website

Instant support during business hours